PRIVACY POLICY
BURGUNDY GROUP PROPERTY DEVELOPMENT PTY LTD (TRADING AS VERSO PROJECTS)
Burgundy Group Property Development Pty Ltd ABN 60 638 117 236, trading as Verso Projects, and each of our subsidiaries (we, us, our) is bound by the Australia Privacy Principles (APPs) in the Privacy Act 1988 (Cth) (Privacy Act). We understand the importance of, and are committed to, protecting your personal information.
This Privacy Policy explains how we manage your personal information (that is, information or an opinion about you, whether true or not, which identifies you or from which your identity is reasonably identifiable), including our obligations and your rights in respect of our dealings with your personal information.
Please take a moment to read our Privacy Policy as it describes what happens to your personal information (that is, information or an opinion about you, whether true or not, which identifies you or from which your identity is reasonably identifiable) that is collected by us.
How we collect your personal information
We will collect and hold your personal information in a fair and lawful manner, and not in an intrusive way.Where it is reasonably practical to do so, we will collect your personal information directly from you. We may collect the personal information you directly give us through some of the following means:
- our promotion and sale of residential and commercial property developments;
- expressions of interest for residential and commercial property developments;
- in administering and providing services to you;
- when you contact us via telephone or facsimile;
- from correspondence (whether in writing or electronically such as through email or social media);
- through any website or mobile application provided by us;
- while conducting customer satisfaction and market research surveys; and
- as otherwise required to manage our services, activities and business.
There may be circumstances where we may collect information about you from other persons for example, under referral arrangements.
Types of personal information we collect
The type of personal information we may collect can include (but is not limited to), your name, postal address, email address, phone numbers, payment information and if applicable, employment information.
Where you do not wish to provide us with your personal information, we may not be able to provide you with requested services.
Our purposes for handling your personal information
As a general rule, we only process personal information for purposes that would be considered relevant and reasonable in the circumstances.
We collect, hold, use and disclose personal information to:
- offer and provide you with services, goods and activities (including the sale or promotion of residential or commercial properties);
- manage and administer those services, goods and activities;
- communicate with you;
- comply with our legal and regulatory obligations; and
- otherwise to manage our services, the goods, activities and business.
We will not use or disclose your personal information for any other purpose unless you have consented to that use or disclosure or as otherwise allowed by law (including where you would reasonably expect us to use or disclose the information for such purpose and the purpose is related to the primary purpose for which we collected the information).
We may disclose personal information between our organisations or to third parties such as property agents, our suppliers, organisations that provide us with technical and support services, or our professional advisors, where permitted by the Privacy Act.If we disclose information to a third party, we generally require that the third party protect your information to the same extent that we do.
Protection of personal information
We will hold personal information as either secure physical records, in cloud storage, and in some cases, records on third party servers.
We maintain appropriate physical, procedural and technical security for our offices and information storage facilities so as to prevent any loss, misuse, unauthorised access, disclosure, or modification of personal information.This also applies to disposal of personal information.
We further protect personal information by restricting access to personal information to only those who need access to the personal information do their job.Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of your personal information.
We will destroy or de-identify personal information once it is no longer needed for a valid purpose or required to be kept by law.
Direct marketing
Like most businesses, marketing is important to our continued success. We believe we have a range of activities and services that we provide to customers, members, friends and supporters at a high standard. We therefore like to stay in touch with customers and let them know about activities and services. We may provide you with information about activities, services and promotions either from us, or from third parties which may be of interest to you.
We will not disclose your personal information to third parties for marketing purposes without your consent.
You may opt out at any time if you no longer wish to receive commercial messages from us. You can make this request by contacting us.
Cookies
A cookie is a small text file stored in your computer’s memory or on your hard disk for a pre-defined period of time. We use cookies to identify specific machines in order to collect aggregate information on how visitors are experiencing our website. This information will help to better adapt our website to suit personal requirements. While cookies allow a computer to be identified, they do not permit any reference to a specific individual. For information on cookie settings of your internet browser, please refer to your browser’s manual.
Accessing and correcting your personal information
You may contact us to request access to the personal information that we hold about you and/or to make corrections to that information, at any time.On the rare occasions when we refuse access, we will provide you with a written notice stating our reasons for refusing access.
We are not obliged to correct any of your personal information if it does not agree that it requires correction and may refuse to do so.If we refuse a correction request, we will provide you with a written notice stating our reasons for refusing.
We will respond to all requests for access to or correction of personal information within a reasonable time.
Overseas transfers of personal information
As at the date of this Privacy Policy, we may disclose your personal information to overseas recipients.These recipients are likely to be located in China, Singapore, United Kingdom and the United States of America.
Resolving personal information concerns
If you have any questions, concerns or complaints about this Privacy Policy, or how we handle your personal information or to opt out of marketing, please contact us:
- Telephone: (07) 2104 9999
- E-mail: info@versoprojects.com.au
- Post Attention: The Director, Level 32, 345 Queen Street, Brisbane, 4000
We take all complaints seriously, and will respond to your complaint within a reasonable period.
If you are dissatisfied with the handling of your complaint, you may contact the Office of the Australian Information Commissioner:
Office of the Australian Information Commissioner
GPO Box 5218
Sydney NSW 2001
Telephone:1300 363 992
Email: enquiries@oaic.gov.au
Changes
We reserve the right to change the terms of this Privacy Policy from time to time, without notice to you. An up-to-date copy of our Privacy Policy is available at www.versoprojects.com.au